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Store Policies & Information


 
Payment

We accept the following credit cards:   Visa logo Master Card logo Discover Card logo

We also accept PayPal. Our PayPal payment ID is info@wishingwellonline.com.     PayPal logo

We also accept money orders (U.S. only). No personal checks, bank drafts or international money orders are accepted.

If you are paying by PayPal, money order or cash you will receive payment instructions when we confirm your order.
Please note that we do not charge any additional fees for using PayPal.

Arizona residents will be charged sales tax of 8.05% on all orders.


Store Policies


Returns

We will accept returns for defective merchandise only. Please be 100% sure of your order! We cannot accept a return because you did not like an item, changed your mind about an item, or ordered an item that you already had. We will exchange defective items only for another copy of the same item. If a replacement copy is not available, we will issue a refund, or credit your charge card (depending on how you paid for your order). We will not exchange an item for a different title. Please contact us before sending back a return. At that time, you will be issued a return authorization number. Please include this number with any correspondence. Failure to secure a return authorization number number will delay processing of your return. Returns are not accepted if we are not contacted (regarding the defect) within 14 days of the invoice date.


Other Policies

Wishing Well Entertainment is not responsible for orders lost or stolen during shipping. We use the US Postal Service for all of our shipping, and we feel that it is the most secure and reliable carrier available. We obtain written documentation from the carrier as confirmation of all orders shipped.

It is our policy to hold orders of $100.00 or more for 48 hours before shipping. This is to help protect against fraudulent orders. We appreciate your understanding and patience in this matter.

Placing an order with us confirms that you agree to the terms and conditions set forth by our shipping rate information and store policies. Please contact us before placing an order if you have any questions regarding our  shipping rate information and/or store policies.

Any fraudulent or intentional misuse of credit card information will be immediately reported to the appropriate authorities.

We reserve the right to refuse service for any reason.


Privacy

Wishing Well Entertainment respects your privacy. We do not share customer information with anyone. Any customer information is for our strict use only. Please read our privacy statement for complete details.

Privacy Statement


Wishing Well Entertainment
P.O. Box 21150
Mesa, Arizona 85277-1150, United States of America
info@wishingwellonline.com
phone: 480-215-1024



1996-2010 Wishing Well Entertainment